I had a pretty good experience at the Vienna Marriott Hotel. The location is fantastic, just a short walk from major attractions and close to a tram station. The room was very clean and comfortable, though the breakfast was just average. The staff service was polite and attentive, but I did have a couple of minor inconveniences that slightly dampened my stay. Overall, I'd consider staying here again for the convenience and comfort.
Rooms
8.0
The room was very clean and spacious, with a comfortable bed. However, I noticed that the bathrooms could use some updating.
Service
9.0
The staff was polite and quick to assist with any questions I had, making me feel welcome during my stay.
Location
10.0
Absolutely loved the location, being a short walk from Vienna's main historical sites and surrounded by great restaurants.
Dining
7.0
Breakfast was decent, but I felt it lacked variety over the course of my stay; it could definitely use some improvement.
Facilities
8.0
Facilities were well maintained and included commendable amenities, though the shower could have been more luxurious.
Owen
United Kingdom,
December
2024
7.0/10
My stay at the Vienna Marriott Hotel had its highlights, especially the very nice breakfast buffet and the spacious family room we were offered. However, I encountered service issues regarding the executive lounge access, and there were delays in getting room service. Overall, while the location and amenities were excellent, some service aspects left room for improvement.
Rooms
8.0
Our family room was spacious and comfortable, albeit with limited storage for clothes, which became a bit of a hassle during our week-long stay.
Service
6.0
While most staff were incredibly friendly and helpful, there were some significant miscommunications about our executive lounge access that caused frustration during our stay.
Location
10.0
The hotel is situated in an ideal location, just steps away from the Stadtpark and major tourist attractions, making it easy to explore Vienna on foot.
Dining
8.0
The breakfast buffet was truly really good, offering a wide variety and good quality, but the restaurant prices for lunch were quite steep compared to what was offered.
Facilities
7.0
The hotel featured well-maintained facilities, and the fitness center was a great bonus for staying active. However, room service could use some improvement in efficiency.
Stella
United Kingdom,
November
2024
6.4/10
I had a pleasant stay overall at the Vienna Marriott Hotel, highlighted by the central location and comfortable rooms. However, my experience was slightly marred by issues with the breakfast quality and some service hiccups at the front desk. The staff were generally professional, but there was a notable inconsistency with lounge access procedures, which dampened the experience a bit.
Rooms
8.0
My room was spacious and clean, featuring comfortable beds and nice bathroom amenities. However, one issue I faced was the noise from the construction outside my window, though thankfully it didn’t disrupt my sleep too much.
Service
6.0
While most of the staff were attentive and friendly, my interactions at the bar were disappointing. The manager seemed dismissive when I had an issue with my drink order, which was an unpleasant experience.
Location
9.0
The hotel's location is fantastic, within walking distance of many tourist spots and close to metro connections, making it really convenient to explore the city.
Dining
6.0
Although I enjoyed the breakfast buffet's variety, I found the quality lacking, especially the bacon, which was incredibly greasy and chewy. I would hope for improvements in this area on my next stay.
Facilities
7.0
The hotel offered great facilities, including an inviting lounge area and a well-equipped gym. However, the pool and gym staff could improve their approach to guest interaction to enhance the experience.
Theodore
United Kingdom,
November
2024
5.8/10
I had a mixed experience at the Vienna Marriott Hotel. The location was fantastic, making it easy to explore the city on foot, but the check-in process could've been friendlier. While my room was nice and had great shower facilities, I faced some disappointment with the view. The breakfast was excellent, but the chaos in the lounge during peak hours was a bit overwhelming.
Rooms
8.0
My room was spacious and comfy, featuring a modern bathroom with plenty of counter space. However, I was disappointed with the view, which overlooked a courtyard instead of the vibrant streets of Vienna.
Service
8.0
The staff at the hotel were overall attentive and responded well to my needs, particularly the friendly guest relations staff who enhanced my stay with thoughtful gestures. Yet, I felt that the check-in staff could've made a more welcoming impression.
Location
10.0
The hotel’s location was a huge advantage. It’s close to major attractions, and I loved that I could stroll around the historic Ringstrasse and easily access public transport.
Dining
9.0
Breakfast was definitely a highlight; the variety was excellent and set me up for the day. I also enjoyed the apple strudel they offered!
Facilities
8.0
The lounge areas were nicely designed, but when it was busy, it felt a bit chaotic. The tranquility of the other spaces, including the pool, was a nice counterbalance.
Dominic
United Kingdom,
November
2024
5.2/10
My stay at the Vienna Marriott Hotel had its highs and lows. The location is convenient for exploring major attractions and the breakfast buffet was quite impressive. However, I faced significant issues with room access due to faulty keycards and a lack of attentive service during my arrival. It's a decent choice if location is your priority, but the inconsistencies in service left me wanting more.
Rooms
7.0
The room was spacious and clean with good amenities, although I struggled with keycard issues throughout my stay.
Service
5.0
While some staff were professional, my overall experience was marred by inconsistent service. At times, I felt overlooked and unassisted.
Location
8.0
The hotel's location is central, just minutes away from the subway and within walking distance to major sites like the Hofburg and Opera House.
Dining
7.0
I enjoyed a fantastic breakfast with a great variety of options. However, the dining experience overall could use some improvement.
Facilities
6.0
The fitness center and pool area were smaller than expected. I also found some common areas in need of maintenance.